Hot Water System is Restored

At last, we have hot water again in our kitchen and guest suite. For almost two months, we’ve been boiling water in the kettle to do the washing-up (the pots and pans that don’t fit in our counter-top dishwasher). But now the hot tap delivers as it should.

It works!

Different Types of Water Heater

Our new butane-powered water-heater is a calentador atmosférico. Our previous Saunier Duval heater was an acumulador. The latter heated and stored water to the set temperature, ready to supply hot water to the house within seconds. The new model heats water only at the turn of a hot tap. It takes a minute or two to get from ambient-temperature water (pretty cold in February) to hot.

The new Cronos Atmosférico Calentador a Gas (manufactured by Centro Confort) is smaller, neater, and easier to operate than our former water-heater. Maversa*, the Repsol agent we used in Manacor, chose it based on their representative’s visit to us and a discussion of our requirements.

No Go, No Flow

The técnicos did a neat job of the installation but, when it came to the crunch moment, they couldn’t make the thing work. Much head-scratching and instruction booklet-perusing ensued. We were on the cusp of having our problem solved … but not that day.

The two men were apologetic and suspected a manufacturing fault. They’d contact the company and let us know when there was a solution. As we watched them drive off, we wondered how long that would take.

So we were surprised to receive an early phone call the next morning. The técnicos were returning – somehow having solved the problem.

We’d have preferred an acumulador, but the price of a new one shocked us. Besides, when the warmer weather comes we won’t wait so long for hot water to flow from the taps. There comes a time each year – usually when I need to wash salad vegetables on a daily basis – when it’s impossible to get anything but hot water. Even from the cold taps.

Bodily Needs

Our two técnicos were very pleasant and, unlike any other workers who’ve come to our house in the past, they accepted my mid-morning offer of a coffee. One of them later asked if he could use the bathroom, because he needed hacer pis. He was, of course, welcome to use the loo … although I didn’t need to know why!

* Maversa‘s shop is on the Passeig Ferrocarril, in the vicinity of the Auditorium in Manacor (look for the Repsol name and branding). We found them helpful and tidy installers.

©Jan Edwards 2021

The New Water Heater Quest

Out with the old

A few days after my last post on this blog, we took action. Enough was enough. We needed a new water heater and didn’t want to wait any longer for one. No, I didn’t rip out the knackered, old water heater and deftly install a new one while following a YouTube instructional video on a handy iPad. Neither did The Boss.

Is There Anybody There?

We’d been checking WhatsApp almost hourly for days, looking for a response from our new plumber to the various messages I’d sent. Nada. Was the job too small for him? Was he suffering from amnesia? Lost his phone? Or, more likely, isolating because of Covid? Any of those could have been possible. We’d ruled out abducted by aliens.

I tapped out a final message asking whether or not he could do the job. And, if he couldn’t, I asked him please to bill us for the emergency call he made here on the Sunday before Christmas. We were so grateful to him for that visit. Still nada.

Looking Elsewhere

Since the job would start with sourcing a new gas-powered water heater, we found a local company that sells them – thinking they might suggest someone who could install it. As it happened, this company has their own technicians. One of whom was standing in the shop, between jobs, when we visited.

‘Could our technician come now to see what needs doing?’ the shop assistant said. You bet. We drove home with the técnico following in his van. When he left us that Friday lunchtime, we envisaged The Boss’s days of boiling the kettle to do the washing-up soon coming to an end.

The following Monday we had a phone call from the company: someone else needed to look at the job, in order to prepare an estimate, or presupuesto. The man arrived – accompanied by the original technician and a second one. Much head-scratching, measuring, and note-taking ensued.

Tale of the Unexpected

Here’s the thing to bear in mind when buying an old finca: existing installations may not meet current regulations. Noah himself might have installed our old water heater.

The gas-appliance regulations are stricter now and we’d need more than just a new water heater to comply. New copper piping (the existing piping is buried within the wall and couldn’t be checked), a change to the piping through the wall into the kitchen, and a ventilation hole drilled in the space where the new heater would be installed, were all additional items on the estimate that arrived the next day.

Would you believe it? Having approved the presupuesto, the very next day our plumber sent a WhatsApp, asking if we still needed the job done. I think that’s what’s known as Sod’s law. If he’d been a better communicator, of course, he’d have had the job.

©Jan Edwards 2022